Andres Collazos

About Me

I am a Director of Infrastructure and Platform Engineering with 25 years leading enterprise infrastructure, networking, and security in regulated, mission-critical environments. My work spans cloud architecture across multiple regions, cloud governance with AWS Organizations and Control Tower, enterprise systems integration, and compliance program ownership. I have prepared and administered infrastructure budgets covering a data center, carrier and transit contracts, hardware, and cloud, achieved 22% cost reduction through workload optimization and capacity retirement, and built an engineering team from nothing by hiring at junior level and developing specialists. Three of them went on to run the 24 hour operations function.

At Phone.com, I led network and infrastructure strategy and operations for a national cloud voice platform carrying business traffic, including 911 and E911 regulatory obligations. I built the observability platform from a blank page and then defined the metrics and KPIs the organization reported against, because nothing could be claimed as improved before that existed. I built the Network Operations Center from nothing, establishing the staffing model, shift structure, escalation path, runbooks, and governance. I delivered the cloud program that gave the platform geographic redundancy across multiple regions, and reduced infrastructure spend 22% through workload optimization and capacity retirement while service quality held.

I bring hands-on depth in cybersecurity and compliance governance (PCI DSS, SOC 2, ISO 27001, HIPAA-aligned), information security policy authorship, cloud governance, enterprise systems integration, team building and engineer development, AI-driven infrastructure innovation, and FinOps. I am seeking Director-level roles where technology leadership enables platform reliability, revenue enablement, and risk reduction. I work across functions with product, engineering, data, and compliance teams, and most of my career has been spent on platforms where an outside body dictated the controls and an auditor came to check. If you're looking for an IT leader who combines technical depth with budget and vendor accountability, I'd love to connect.

Education & Certifications